New York City

Staffing the homes that run New York

From Upper East Side townhouses to Tribeca lofts, we have staffed New York households since 2002 — quietly, and for the long term.

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A townhouse on East 73rd runs differently than a full-floor apartment on Central Park West. The townhouse needs a team — a housekeeper who knows the staircases, a houseman for the heavy work, someone managing five floors of systems. The apartment often runs on one exceptional executive housekeeper and a building staff you didn't hire. Knowing which structure you need, and who fits inside it, is most of the work.

New York households rarely stay in New York. The calendar moves — the Hamptons from Memorial Day, Palm Beach or Aspen in winter, school breaks abroad. Your staff either travels with you, holds the city residence while you're away, or hands off cleanly to teams in your other homes. We build for that rhythm, not against it.

Searches here move swiftly and quietly. The strongest candidates are already working, referenced within a small professional community, and rarely on the open market — they move through introductions, not listings. Co-op buildings have their own expectations of who comes and goes, and how. Discretion isn't a preference in this city — it's the baseline, and it shapes every step of how we search.

Most requested

The roles New York City households hire.

Estate Manager

The operational lead for a significant property — staff, vendors, budgets, and projects, so your home simply works.

Hiring guide

Executive Housekeeper

The leader of your housekeeping team — training, standards, inventories, and rooms kept to a level that never varies.

Hiring guide

Housekeeper

Daily, devoted care of your home — rooms reset, laundry done properly, and fine things handled by someone who knows how.

Hiring guide

Private Chef

A dedicated chef for your household — daily menus built around your tastes, your health, and the way you actually eat.

Hiring guide

Nanny

A dedicated childcare professional who brings warmth, structure, and judgment to your children's daily rhythm.

Hiring guide

Personal Assistant

The person who runs your day so you can live it — calendar, travel, correspondence, and everything unassigned.

Hiring guide

Chauffeur

A professional driver whose real product is calm — safe, punctual, discreet transport for your family and guests.

Hiring guide

Questions

Staffing in New York City, answered.

How does staffing a townhouse differ from staffing an apartment?

A townhouse is a building you own outright — mechanical systems, deliveries, security, five or six floors of upkeep. It usually needs a housekeeping team and someone in a management seat. An apartment leans on building staff for much of that, so the hire is often a single exceptional housekeeper or house manager. We scope the search to the property, not a template.

Can our New York staff travel to our other homes?

Many do. Some families build one traveling team; others keep dedicated staff in each residence with a manager coordinating across them. Both work — the choice depends on the properties, the family's rhythm, and each candidate's own life. We're direct about which candidates genuinely travel well, because a reluctant traveler rarely lasts.

How discreet is the search process?

Entirely. We never advertise a family's name or address. Candidates learn identifying details only when a meeting is confirmed, and every candidate we present has been referenced through people we know, not just the ones they list. We have worked in this city since 2002 — quiet searches are the only kind we run.

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Hiring in New York City?

Tell us about the household and the role. A senior advisor will be in touch within one business day.